Welcome to our website.
Here at Cinderella Support Services, we take your website experience and privacy and data security, very seriously.
We are committed to ensuring your privacy is protected in full compliance with GDPR. Any personal information collected is stored and used in accordance with the latest data protection laws and we aim to make such information as secure as possible.
Only authorised users will have access to this information who abide by our data protection policy to ensure the secure processing of your personal data. All data is held on secure servers located within the EU.
Our terms and conditions relate to the viewing of our site, browsing its content and clicking on embedded links that we have control over. It does not cover external sites (whether directly linked or not) or rogue third parties.
The owner of this website is: Cinderella Support Services, 2b Clay St, Sheffield S9 2PF
Using our website is subject to our terms and conditions.
We will provide access to information we consider relevant and create site functionality that enables you to access this information without hindrance. This is offered freely and is made available to all appropriate users.
However, we retain ownership (including copyright and IP) of all site content including design and layout, style and theme, images and graphics, and text and photographs. We acknowledge the use of trademarks under licence.
Reproduction of whole or any part of the site would be an infringement of our copyright ownership and could lead to legal action being taken.
We will not be held responsible for any loss or damages arising from the use of our site. This includes all third-party sites and social media platforms.
Collecting personal information:
As an integral part of our commercial operation, we may collect voluntarily submitted personal information such as your name, address and contact information. This information will only be used in response to a specific request and will not be shared with any third party, unless we have gained permission to do so.
Using this information
We may also collect personal information for internal record keeping such as when you order a product or make an enquiry. Information may also be collected via on line forms or subscriptions to newsletters etc
We may use this information and / or collect personal information in order to send you relevant information to the email you have supplied. We will undertake this is in full accordance with both GDPR and the Privacy and Electronic Communications Regulations (PECR)
This means we will request your permission to send you further relevant information (opt-in) and will ask for your delivery preference – email / phone / text / post etc.
We will also not pass on your details to any third party unless specifically requested by yourself.
You can also unsubscribe (opt out) at any time and be removed from our mailing list.
You may also contact us to request what information we hold about you. Under GDPR we have to respond within 30 days.
Links to other websites / social media platforms.
Cookies and Tracking.
We may share aggregate cookie and tracking information with third parties.
Drop us an email
Give us a call
0333 043 1000